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MARK A. COYNE

A dependable, disciplined, and result-oriented business executive with proven abilities in sales, advertising, marketing, and new business development. Possess strong leadership skills, able to motivate professionals, and maximize productivity with a “lead by example” management style. Able to objectively and quantitatively identify areas of strength and weakness and implement company policies, standards, and changes in operations to optimize productivity and the bottom line.

SUMMARY OF QUALIFICATIONS

• Managing sales and marketing departments; planning, organizing, implementing national sales and marketing strategies; organizing and implementing business plans.
• Identifying and understanding customer needs; negotiating and closing sales; communicating objectives; presenting before a variety of audiences.
• Monitoring product and service delivery to new and existing customers; researching and evaluating market trends, competitive products, and pricing; handling of strategic accounts; coordinating budget and department spending.

PROFESSIONAL EXPERIENCE

Government Employees Health Association (GEHA), Lee’s Summit, Missouri

Second largest national government health insurance company with $2 billion in revenue

National Sales Manager 2001 - present

• Manage division sales and marketing departments; select, train, evaluate, and mentor sales and marketing staff.
• Establish sales and marketing strategies to meet organizational objectives; exceed account growth and sales goals.
• Responsible for sales and marketing department budgets; coordinate department spending to remain within budgets.
• Present products and services to prospective customers and negotiate sales contracts; responsible for closing sales.

National Sales Executive 1999 - 2001

• Market national medical, dental, vision, and hearing networks to insurance companies, third party administrators, self-insured employer groups, and health and welfare funds.
• Responsible for developing and closing sales; exhibit at trade shows and industry events.
• Generate new business totaling over $500,000 in annual revenue with over 70,000 new employee contracts.

Senior Network Contract Negotiator 1998 - 1999

• Recruit health care providers into networks; accountable for negotiating contract language and discounts for over 200 hospitals, facilities, and independent physician associations.
• Develop and deliver presentations in a group setting to top executives and administrative officers.
• Produce numerous activity and forecasting reports on recruitment and negotiations, including statistical information on specific health care providers to determine marketability.

Enterprise Rent-A-Car, Kansas City, Missouri 1996 - 1998

Rental Representative - Management Program

• Incorporate sales and management expertise to maintain and build client base; perform as an outside sales representative; recognize for award-winning attitude and sales successes.
• Participate on select team that moved new office from non-profitability to profitability.
• Manage accounts, billing, and receivable through account service relationships.

City of Olathe, Olathe, Kansas 1993 - 1996

Police Officer – Patrol Division

• Enforce state and local laws though steady observation of traffic, criminal, and civil actions.
• Gain and utilize a myriad of interviewing and problem solving techniques to negotiate with diverse clientele.
• Develop discipline and mental firmness through continued response to challenging situations.

EDUCATION

• Master of Business Administration , University of Kansas Business School, Lawrence, Kansas 2007
• Bachelor of Arts , Washburn University, Topeka, Kansas 1993

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